Patient FAQS

Frequently asked questions from our clinicians and patients.

PATIENT FAQS

How can I order an Accel-Heal Solo?

Accel-Heal Solo is only available on prescription. Please contact your healthcare provider to discuss your treatment.

HOW SOON WILL I SEE RESULTS WITH ACCEL-HEAL SOLO?

Accel-Heal Solo stimulates the normal wound healing process during therapy. Wounds can then progress afterwards to healing. Reduction in pain, exudate and oedema may also be observed within days after starting the therapy.

WILL I FEEL ANYTHING DURING ACCEL-HEAL SOLO TREATMENT?

The electrical pulses generated by the Accel-Heal Solo device are subsensory which means that they would not normally be felt. You may, however, experience a slight tingling sensation. This is normal and not a cause for concern. You should not experience any pain or discomfort during Accel-Heal Solo therapy. In the unlikely event that you do, the device should be switched off and the electrode pads removed immediately.

WILL THE TREATMENT AFFECT MY ABILITY TO CONTINUE WITH MY DAY-TO-DAY ACTIVITIES?

No – Accel-Heal Solo is small, portable and discreet. This means that the device can be tucked into the external dressing on your wound or your clothing so you can carry on as normal.

HOW BIG IS THE ACCEL-HEAL SOLO DEVICE?

Accel-Heal Solo is a small, portable and discreet device that measures just 7cm x 4cm x 2cm.

DO ALL PATIENTS HAVE TO COMPLETE THE FULL 12-DAY TREATMENT COURSE?

Yes – the 12-day treatment must be completed for all sized wounds. For most chronic wounds, one treatment course is required to achieve effective outcomes.

CAN I SHOWER WHILST HAVING THE ACCEL-HEAL SOLO TREATMENT?

You must ensure the device is kept dry. You can shower if you have a showerproof covering to prevent the dressings and device getting wet.

HOW DO I DISPOSE OF THE DEVICE AFTER THE TREATMENT PERIOD?

The Accel-Heal Solo device is a medical electrical device and should not be disposed of with general waste. Used Accel-Heal Solo devices should be decontaminated and disposed of in a Waste Electrical and Electronic Equipment (WEEE) disposal facility, provided by health establishments. Patients can hand back devices to their health care provider for disposal in the appropriate local facility.

HOW DO I SECURE THE ACCEL-HEAL SOLO UNIT?

The electrode pads adhere to the skin underneath your usual wound dressing. The device can be tucked into the external dressing on your wound or your clothing so you can carry on as normal. It is also small enough to tuck discreetly into a pocket.

WHAT HAPPENS AFTER THE 12-DAY TREATMENT COURSE?

Speak with your healthcare provider, who may consider a referral to a specialist such as the vascular, tissue viability or a dermatologist. A second treatment with Accel-Heal Solo can also be considered.

WHAT HAPPENS IF MY WOUND DOES NOT IMPROVE?

Speak with your healthcare provider, who may consider a referral to a specialist such as the vascular, tissue viability or a dermatologist. A second treatment with Accel-Heal can also be considered.

CAN ACCEL-HEAL SOLO BE USED UNDER COMPRESSION?

Yes, Accel-Heal can be used along-side compression therapy.

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